The purpose of this confidentiality policy is to inform users of the site www.villeneuve-les-beziers.fr on how their personal data is collected, used and protected by the City of Villeneuve-lès-Béziers, in accordance with the General Data Protection Regulation (RGPD) and the Data Protection Act.
1. Data controller
The data controller is :
Town of Villeneuve-lès-Béziers
1 rue de la Marianne
34420 Villeneuve-lès-Béziers
Tel.: 04 67 39 47 80
Email : mairie@villeneuve-les-beziers.fr
Represented by its current mayor.
2. Data Protection Officer (DPO)
The Data Protection Officer is :
Elsa Fibla
IT Department - Ville de Villeneuve-lès-Béziers
Email : service.informatique@villeneuve-les-beziers.fr
The DPO is responsible for ensuring the compliance of personal data processing carried out by the municipality.
3. Data collected
Depending on the services used, the following data may be collected:
- Full name
- Email address
- Phone number
- Content of messages sent via forms
- Any information provided voluntarily by the user
No sensitive data is collected via the site.
4. Purposes of processing
Data is collected for :
- Respond to requests made via contact forms
- Ensure administrative follow-up of exchanges
- Directing requests to the appropriate departments
- Manage certain administrative procedures online where appropriate
5. Legal basis
Treatments are based on :
- Carrying out a mission of public interest falling within the remit of the municipality
- The user's consent when transmitting data via a form
6. Recipients of data
The data is intended exclusively for :
- To authorised municipal departments
- Technical service providers acting on behalf of the municipality (hosting, maintenance)
No personal data is sold or transferred to third parties.
7. Shelf life
Personal data is kept for the time required to process the request, and then archived in accordance with the legal obligations applicable to local authorities.
8. Security
The municipality implements appropriate technical and organisational measures to guarantee the security and confidentiality of personal data.
9. Users' rights
In accordance with current regulations, you have the following rights:
- Right of access
- Right of rectification
- Right to erasure
- Right to restrict processing
- Right to object
- Right to portability where applicable
You can exercise your rights:
By email : service.informatique@villeneuve-les-beziers.fr
Or by post to the Town Hall address, accompanied by proof of identity.
10. Claims
If you feel that your rights have not been respected, you can lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) : www.cnil.fr
11. Update
This privacy policy may be amended at any time to take account of legislative or technical developments. Last update: [to be completed].

